The trains are quiet and smooth, easy to sleep on. Some are quite fast (160km/h). The coffee is strong and small. The handwipes can't have just soap and alcohol smell, they are perfumed beautifully. The trains are clean and run on time. The ticket checkers on the trains are like quad or quint-lingual and are helpful people. The trains aren't dirt cheap, but if you factor in the practicality of only needing to own one car, and probably a city commuter only, its a very cost effective add to your personal transportation mix. They go so many places - Milan to Rome is under 4h. The overhead luggage space is reasonable, but people also pile stuff up everywhere. There are rules on bikes that are actually workable when you know them, although asserting your rights is not always easy to do (doesn't work half the time in English at an airport either of course). The best 2 answers have been: "really? every other train I've been on said it was fine" and the one that the hotel concierge gave me "when I spoke to the guy, he said this size packing and these rules, so I got him to write his operator number down here - see?". Perfect!
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